Privacy policy

Last updated: 7 June 2026

This privacy policy explains how Buballoon South Africa uses information submitted through this website.

Data we collect

We collect the information needed to process and deliver your order: name, email address, delivery address, phone number, order details, support messages and technical information required for security and fraud prevention.

How we use your data

Your data is used to process orders, deliver products, provide customer support, handle returns, prevent fraud, improve the store and comply with legal or accounting obligations.

Payments

Payment information is processed by secure payment providers available at checkout. Buballoon does not store full card numbers.

Sharing

We share data only with service providers required to operate the store, such as payment providers, delivery partners, hosting, analytics and support tools. Customer data is not sold.

Retention

Order and accounting data may be retained for the legally required period. Support and customer data is kept only as long as necessary for the purposes above.

Your rights

You may request access, correction or deletion of your personal data by contacting support@buballoon.com.