VIP offer terms
How Buballoon VIP Access works, including trial, renewal, benefits and cancellation.
1. Purpose of VIP access
Buballoon VIP Access is a membership offer that gives access to early promotions, private offers and selected commercial benefits depending on active campaigns.
2. No automatic monthly product shipment
Important: VIP Access is not a monthly product pack. It does not trigger an automatic monthly shipment of a lamp or accessory.
3. Price and trial
When the offer includes a free trial, the first recurring payment is charged at the end of the trial period unless cancelled before renewal. The price shown at checkout is the recurring VIP Access price.
On the South Africa store, VIP Access may be offered at R299 per month after the trial period shown at checkout.
4. Renewal
VIP Access renews automatically each month until cancelled. The renewal date depends on the subscription date and any free trial period applied.
5. Benefits
- Early access to selected Buballoon promotions.
- Advance notice of commercial campaigns.
- Private offers reserved for members when available.
- Occasional benefits communicated by email or on relevant sales pages.
6. Cancellation
VIP Access has no long-term commitment. Cancellation requests can be sent to support@buballoon.com. To avoid a renewal, the request should be sent before the next billing date.
7. Changes to the offer
Buballoon may update VIP benefits, terms or pricing. If a material change applies to existing members, affected customers will be informed where required.